Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
310,171 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Crutchfield

  • 9/10 Review by: Marcusjames13

    Awesome ordering experience. Looking forward to receiving order.

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  • 10/10 Review by: J

    This site is very easy to use and the products being sold are clearly displayed and nealtly organized into coordinating categories throughout the site. I like how informative the details are about Erich product.

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  • 10/10 Review by: Online Shopper

    Great experience and the place I always buy my car audio equipment

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  • 7/10 Review by: Bearcat

    Not enough technical or comparative information about the product. Only glowing, positive comments. I had to search elsewhere for realistic non "marketing" information.

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  • 10/10 Review by: Chris B

    Always an easy way to order stuff. Always great help from your advisors, finding what I need and always getting back to me through email quickly. Highly recommend!

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  • 7/10 Review by: Online Shopper

    Thanks

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  • 9/10 Review by: JHan

    Crutchfield isn't always the cheapest on everything. That being said I've bought from this company for about 20 years now. Quality advice from people who know what they're talking about, it helps if the customer does as well. Love the company keep...

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  • 9/10 Review by: Day

    Love that you guys have a 60 day return window in case something does go wrong. Almost no one has that. Thats what made me buy this product from your company.

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  • 9/10 Review by: Tguen

    So far so good! We'll see how it goes with the product!

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  • 10/10 Review by: Online Shopper

    Everything about my experience with crutchfield exceeded my expectations.

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